Report it once.
We find who’s responsible.
Potholes, garbage, water leaks, streetlights — you don’t need to know whether it’s MCD, MCG, PWD or NHAI. CivicConnect works that out automatically, assigns a deadline, and tracks it until it’s actually fixed.
From report to resolution, tracked the whole way
No phone calls, no guessing which office to visit. Four steps, all visible to you as they happen.
Report the problem
Describe the issue and drop a pin. No account needed — reporting anonymously is always supported.
We find who's responsible
The jurisdiction engine checks your ward and road ownership, then assigns the correct authority and department automatically.
A deadline gets set
Every report gets an SLA — a real deadline the responsible authority is expected to meet, visible to you from the start.
You see it through
Track status on the public ledger or your dashboard, right up to resolution — no need to chase anyone for an update.
Your report becomes public record.
Every complaint enters a transparent, timestamped ledger — visible to anyone, traceable by no one back to you unless you choose otherwise.
Available now — and what’s planned
CivicConnect’s civic-infrastructure reporting is live today. Healthcare monitoring, the blood-bank network, and e-waste tracking are part of the long-term platform vision and are not yet functional — we’re being upfront about that.
Civic infrastructure
Potholes, garbage, water leaks, streetlights — routed to the correct authority automatically.
Healthcare monitoring
Unannounced facility ratings on cleanliness, staffing, and equipment.
Blood bank network
Hospitals report shortages; opt-in donors get matched privately.
Waste & e-waste
Verified recycler network with digital disposal certificates.